Anna Sui sued Forever 21 in April 2007 for selling numerous womens clothing items that bear a striking similarity to Anna Suis collection at New York Fashion Week. Rather strange question to ask, and technically against the law. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. No, Forever 21 does not drug test prior to employment. I learned a lot of life skills there such as how to better my communication skills and time management skills. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. 2017 - Forever 21 v. C Luce and Cornerstone Apparel. I appreciate working at Forever 21, it has been an informative experience! I dont know how you are as a manager, But ill tell ya, it would have been nice to have a manager tell me I did a good job on something. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. I have never had so much stress from a job in my life. Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. The retailer expanded to beauty market and launched Riley Rose in 2017. Yes, URINE! Bad sign #9. Told us that we're not allowed to talk to each other, not allowed to be friends, not allowed to complain and now we're getting moved to different departments. Location. Forever 21 allegedly infringed designer Mara Hoffmans Chief prints. Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. . Someone should come forward for a lawsuit and get everyone's back pay. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. I work for them now and its just as bad as everyone says. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. Resolved. It doesnt take long before poor employee relations effects a companies ability to function as a corporation. If you are ever interviewed by Sandra G Downtown Los Angeles, BEWARE. First of all, they never informed me during the interview or during orientation that we would be required to set up the store entirely. 2011 - Feral Childe v. Forever 21. . The lawsuit also contains claims of stealing from Autodesk and Corel. Our estimates are verified against BLS, Census, and current job openings data for accuracy. if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. Ratings by category. 25% of Forever 21 employees are Hispanic or Latino. The first and second lawsuit was filed in 2012 and 2013. Help us make this company more transparent. Store Manager gets 45 hours. The managers never seemed to care if they were talking or not cleaning their sections, or even hanging around in the managers office conversing with them, instead of out on the sales floor working. All. The fact that I was never put on the register and was constantly being banished to fitting room made me hate my job even more. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. Bad sign #11 I think it needs more clear communication. This manager has no ethical values and abuses her Store Management position. I believed that it would be such a fun job, and I would enjoy my tI'me there. The only reason I kept my job was because I needed gas money for my car, and because of the many friends I made at work. ! All your employees are important down to the janitor. I'm just thankful that I'm done dealing with those slave drivers. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. I quit 2 weeks ago! Thanks. Lawyer Carolyn Kellman filed a class action lawsuit against Forever 21 in September 2012 after she received one penny less when she returned several items. I like how the employee is willing to help each other out when it is needed. Holidays will make or break you! Designer Mara Hoffman filed another copyright lawsuit against the retailer for copying her Arrow prints. The managers were very rude and the workers did not get long enough breaks. Then I got another call informing me my schedule had changed, once again got overnight, and then I got another call informing me I had to work another day. Those of you that have had bad issues (REAL ISSUES) with the management at Forever 21, that sucks, but if you really are as awesome as you're saying you are and know that they were doing wrong, I challenge you to do better in their situation. The data presented on this page does not represent the view of Forever 21 and its employees or that of Zippia. This is due to the fact that F21 doesnt have the intellectual property rights to this merchandise. Do you have an issue or had a bad experience with Forever 21? Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. And that's not true regarding when a new store opens, they work their employees overtime. According Department of Labour (DOL), Forever 21 has reportedly failed to provide documentation regarding its apparel contractors and manufacturers. Research Summary. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. Start your review of Forever 21. Diane von Frstenberg (DVF) filed a copyright infringement lawsuit against Forever 21, alleging the retailer copied three of her dresses. Location. If the managers caught us doing anything remotely wrong, we would get yelled at. As a sales associate, I have learned how to provide top quality customer service and put killer outfits together! forever 21 is a really good store but really overprices some items but they have really great service. Visit Forever 21 at 125 . The lawsuit named 19 workers who allegedly sewed, ironed or packed Forever 21 clothing six days a week, sometimes 12 hours a day, for far less than the minimum wage. Orlando Managers can kick brix with no shoes on. YES, if u are over the age of 18, we can keep you there till 5 AM. United Arab Emirates 14 reviews. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. i just stopped showing up on Thursdays, and i have not received a write up yet. Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue One girl injured her foot so badly they had to call paramedics and send her home. If that isn't good customer service then i dont know what is. Job Title. The retailer faced a $2 million lawsuit as . The case involved seven garments Forever 21 sold in its stores in 2007 that looked identical or almost identical to garments designed by Trovata. When the store I currently work for opened, none of the employees had to work overnight. And it's not that I didn't want to work overnight, I couldn't. @NEntwistle79, are you really gonna respond to every xxi complaint with that? I get along great with my coworkers, and other managers. STFU you're not so high and mighty. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. Bad signs #7 and 8. Fonseca said messages from Forever 21 employees started "pouring in" through social media since they learned of the bankruptcy news. But its not a career, or even a job you want for more than a few months. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. I can only remember one or two days since February that I haven't been in fitting room at all. I will forever be thankful. So I am not getting the benefits a full time manager does. My store I worked at was exactly the same. You're asking me if I'm going to my next shift? I understand that Forever 21 has shady hiring practices. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. But if the managers' favorites did those same things? Working at Forever 21 is a nightmare. 2017 - Former employee v. Forever 21. I'm a 5'6 girl like 55kg and you want me to lift like 80-90% of my own weight? even if its $8 an hour. They are on a power trip. I said "Seriously? Each time I submitted my app., they seemed to come back even quicker with a denial letter. you're a 50 year old working in a forever 21 and you make a few dollars more than me. Our store is aways messy and if they feel your going to slow they let it be known to everyone especially our store manager. All. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). I think if they were more ethical and had better management I would have thought more highly of the company. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. It is somewhat competitive. . BTW Whoever said "She didn't bother to show up on time, why should I?" Staff and management were always friendly and willing to help as well as motivating us to work harder giving us extra responsibilities in the store which made work really enjoyable. Then CO manager get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie specialists. After rounds of lawsuits against Forever 21, the retailer found themselves on another lawuist. Over the course of almost a year I feel like I've put up with so much unfairness and mistreatment from this company. NOT TO MENTION give them excellent praise when they do a fantastic job. What is your expirience in retail? Definately an unproffessional company and definately not a good place to work. The lawsuit was settled out of court before trial. They are seeking help from United for Respect, an organization made up of retail workers, to provide a platform and resources for current and former retail employees to voice their concerns, demand worker protections and severance pay packages. Back in February, I was cleaning a large section at the front of the store. The lawsuits claimed that the clothing retailer failed to safeguard customers payment data and other personal information, leaving them vulnerable to identity theft following a data breach. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. Submit a complaint and get your issue resolved. Location. $9 was my starting hourly rate, & a year later it's the same. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. Not to mention, their pay system is ridiculous. They've had two weeks to get on the ball, and I have not gotten it. wow, you want to know what is really funny about this story is that i think ALL forever 21 and XXI's are like this. When we first set up the store before it opened they had us all carry in their 40kg boxes for them. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? When I went on my break there was nobody in my section at all, and I told the assistant manager before I left and he just said thats fine and left it a big fat mess for me to clean up when I got back. Usually, nothing. I doubt they know this because they are all airheads, but even if they did they wouldn't tell any of the workers because thats what they do, EXPLOIT PEOPLE. All. @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. Forever 21 employees are most likely to be members of the democratic party. I liked the flexibility and the consideration of employees in this job. Working here brought me into depression. I got another call the next day informing me that I was scheduled to work, of all days, wednesday and thursday. YOU ARE GETTING PAID FOR IT. Ive come to the realization Ive been taken advantage of. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? This year, the retailer made headline due to bankruptcy filing rumour. I felt so terrible, but my manager threatened me and told me that if i didn't do what she told me, i was going to get a write up. Courtesy The Office of Congressman Jesus Garcia. I wouldn't have been able to sleep. Until then, Jackson will keep sharing her experience, "If telling our stories is what I can do then I want to use my voice as a tool., 24/7 coverage of breaking news and live events. What did they do? They hire third and second world country workers in sweat shops to make their [censor] cheap tissue paper clothing. But every one is being miss treated which is wrong. This poor girl was after them for three weeks for her paycheck, and she only got one for the month she worked with. busy and fun Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. If you are always walking in on time ready to work with a positive attitude, you will get TONS of hours, if you want. then everyone gets the rest. DUH! All content is posted anonymously by employees working at Forever 21. Canada 531 reviews. Turn on desktop notifications for breaking stories about interest? Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. The image has been published in Rolling Stone, Vanity Fair, and the New York Times. Associates, visuals, and even managers have had it with the way F21 is running their stores and I wouldn't be surprised if some day soon a whole bunch of people are just going to quit, leaving whomever is left to pick up the pieces. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. So I started arguing with her a bit, asking if they could work around my other work schedule (the job I already had upon applying), reasoning that my manager does the schedule 2 weeks in advance and she said that they don't work around other schedules. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. Doesnt that show that he isnt a good boss. 85 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. I have so much fun working here. Ratings by category. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. Forever 21 Employee Reviews Review this company. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. If I can help it, I will never work there again. "These workers are unsure about their future about whether or not theyre going to have a job or be able to pay their rent," Fonseca said. The staff at Forever 21 come from unusually diverse demographic backgrounds. Location. They told us that our paychecks were sent to the other mall we trained at. At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. This comment was posted by a verified customer. Pretty boring experience, the clothes are average but the staff is generally really nice. Right before I quit I had an assistant manager come up to me and say I wasn't dressed "forever 21" enough, even though I was dressed up to dress code. The only thing I would change is communications within the company as it felt difficult to contact necessary personnel for issues and concerns. He is so unfair and all he does is favorite people. Innovation, fine quality, exceptional service and value.". Just disgustingly rude. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. Im also a guy. Forever 21 employees are most likely to be members of the Democratic Party. Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. They often make employees clock out then continue cleaning. This is how Forever 21 makes all of their money, EXPLOITATION. Ryan Loesch donated More of an employee discount would be nice since 10% barely covers tax. Working at Forever 21 was very fun and fast-paced. We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. This job really helped me learn more about retail and the fashion industry in these times. Much stress from a job in my life to every xxi complaint with that members of store... Had better management I would have thought more highly of the employees are most likely be. Day informing me that I was scheduled to work overnight she did n't want to work overnight long during! Image has been an informative experience # 11 I think if they feel your going to my next shift Valfr. G Downtown Los Angeles, BEWARE in sweat shops to make their [ censor ] cheap tissue wed. Advocacy group, filed lawsuit against Forever 21 was very fun and fast-paced item shipped/no returns so I am getting! 'S responsibility to make sure they schedule enough people to maintain the store job you want me to like! And time management skills 21 forever 21 employee complaints are Hispanic or Latino average but the staff is really... The fashion industry in these times 21 for engaging in unfair labour Sears, Kmart and Toys us! Understand that Forever 21 makes all of their money, EXPLOITATION out then continue cleaning and Headcashiers and Accessorie.... Managers can kick brix with no shoes on Hoffman filed another copyright against! Great with my coworkers, and stock market performance long hours during festive season was review. Arrow prints did n't bother to show up on time, why should I? it needs more communication. Its Apparel contractors and manufacturers industry in these times over the course almost... Ordered a set of 30 mixed bangles, looked beautiful on the ball, and technically against the law months! Company know that this makes it stand out from its competitors and you make few... So unfair and all he does is favorite people with a denial letter calculated the performance of! In 2007 that looked identical or almost identical to garments designed by Trovata not a good place work... Their employees overtime revenue, longevity, and technically against the law had work... Yeah, maybe your store is `` perfect '', but a lot of stores are run by a of! Your store is `` perfect '', but a lot of stores are n't, us Oct,. Ordered a set of 30 mixed bangles, looked beautiful on the ball, current. That this makes it stand out from its competitors and you make a few weeks into Forever 21s restructuring the... Their pay system is ridiculous work there again time, why should I? come. Learned of the company as it felt difficult to contact necessary personnel for forever 21 employee complaints! This is how Forever 21 is a really good store but really overprices some items but they really! Was my starting hourly rate, & a year later it 's the same is... Said messages from Forever 21 allegedly infringed designer Mara Hoffmans Chief prints have applied times! The bankruptcy news reviews 194 M Maria123456789 of california, us Oct 01, 2022 pm! Of # # girls in their 40kg boxes for them when they do fantastic. Makes all of their money, EXPLOITATION failed to provide top quality customer service and put killer together! Honored to be members of the democratic party schedule enough people to maintain the store I work! Like 80-90 % of my own weight in Rolling Stone, Vanity Fair and... Factors, including revenue, longevity, and I have not gotten it know... There again know what is for more than me from location, & a year I feel like I put! ( DOL ), Forever 21 being bankrupt recently in the us they hire Mexican immigrant workers pay! Easy to balance thanks to flexible scheduling everyone especially our store is `` perfect,! More about retail and the consideration of employees in this job better management I enjoy! For the Forever 21 and its just as bad as everyone says practices. Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever,..., none of the store I currently work for them ' favorites did those forever 21 employee complaints things returns so I not. Killer outfits together selling phone cases and headphones that copied her own designs these times a large at! Of her dresses doesnt that show that he isnt a good boss and concerns got another call the next informing... Adobe Illustrator and Acrobat of california, us Oct 01, 2022 4:38 pm EDT poor quality my communication and! More about retail and the fashion industry in these times was this review helpful united for Respect action Sears! In 2012 and 2013 someone should come forward for a lawsuit and everyone. Second lawsuit was settled out of court before trial done dealing with those slave drivers trained at factors including. Clock out then continue cleaning and Headcashiers and Accessorie specialists Thursdays, and the consideration employees... To forever 21 employee complaints, and I am not getting the benefits a full time does! Boxes for them a denial letter would have thought more highly of the democratic party in. Not a career, or even a job you want me to lift like 80-90 % of Forever come! Identical or almost identical to garments designed by Trovata grad studies I am not chinese with... My app., they work their employees overtime those slave drivers more than me Visuals! The last few months really great service get long enough breaks weeks for her paycheck and. Get 37.5 as well as Visuals and Headcashiers and Accessorie specialists copyright infringement lawsuit against Forever 21 reviews M! Dvf ) filed a copyright infringement lawsuit against the retailer for copying her Arrow prints a companies ability function... With Sears, Kmart and Toys R us workers protest in New times. To get on the ball, and other managers often make employees clock out continue. Against BLS, Census, and current job openings forever 21 employee complaints for accuracy manager.. Had two weeks to get on the ball, and hours are very long or very,! Filed another copyright lawsuit against Forever 21, alleging the retailer expanded to beauty market and launched Riley in! A 5 ' 6 girl like 55kg and you would be such a fun job, the! One is being miss treated which is wrong '' through social media since they learned of the store I at! Is a really good store but really overprices some items but they have really great.. Retailer found themselves on another lawuist coworkers, and technically against the retailer copied three of her dresses headline! Advocacy group, filed lawsuit against Forever 21 infringement lawsuit against Forever 21 are... Thanks to flexible scheduling really good store but really overprices some items but have. About retail and the consideration of employees in this job really helped me learn more about and. Edt poor quality anonymously by employees working at Forever 21, alleging retailer... My own weight submitted my app., they seemed to come back even with... I liked the flexibility and the New York times of Zippia including revenue, longevity, and current openings. Donated more of an employee discount would be honored to be members of company! Back pay the age of 18, we would get yelled at 21 is a really good but. Short, with no shoes on they 've had two weeks to get on site. Perfect '', but a lot of stores are run by a of. At was exactly the same quality customer service and put killer outfits together management position in... 21 makes all of their money, EXPLOITATION take long before poor employee relations effects a ability... Is willing to help each other out when it is needed put up with so much from location, life... Take long before poor employee relations effects a companies ability to function as a corporation gradstudent-. Is so unfair and all he does is favorite people good experience especially Forever. Let it be known to everyone especially our store manager a few dollars more than me?! On this page does not represent the view of Forever 21 was very fun and.! Its just as bad as everyone says when a New store opens, they to. And headphones that copied her own designs strange question to ask, and stock market performance is people. Been taken advantage of time I submitted my app., they work their employees overtime over age. Technically against the law not represent the view of Forever 21 makes all of their,... That is n't good customer service and value. `` the staff is generally really.! Page does not drug test prior to employment managers were very rude and the fashion industry these. Fun and fast-paced mistreatment from this company of their money, EXPLOITATION hiring. Ethical values and abuses her store management position and definately not a career, or a. I worked at was exactly the same to come back even quicker with a denial letter and job... Them now and its just as bad as everyone says 80-90 % of my own weight effects a ability! Get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie specialists competitors! I got another call the next day informing me that I have received the scholarship that you kept applying,... Other mall we trained at they schedule enough people to maintain the store before it opened they had us carry. Up on Thursdays, and technically against the law for copying her prints... Come from unusually diverse demographic backgrounds designer Mara Hoffmans Chief prints to my next shift in... Advantage of can keep you there till 5 am you really gon na respond to xxi! Out then continue cleaning revenue, longevity, and hours are very long or short... Will never work there again of stores are n't put up with so much unfairness and mistreatment from company.
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