I'm afraid to use the vehicle in the snow because if it switches to 4wd, I'm worried the unit will fail and I will be stranded. Recommended to replace ptu unit before winter. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. Oh, and its $1750 to repair it with the same exact one that breaks at 30,000 miles so at 60,000 expect the same exact thing for $1750, oh, and at 90,000 miles expect the same exact thing at $1750. Chrysler issued a notification early the next year on February 14, 2018, instructing drivers to contact Chrysler, the NHTSA, or Kidde customer service at 1-855-262-3540, under the recall number T82. 2023 Vehicle History Inc. All Rights Reserved. There were no warning lights illuminated. At other times, the transmission would slide into neutral while traveling at highway speeds. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. Recall states malfunction indicator light (our service 4wheel drive came on) grinding noise coming from under vehicle while driving (this is notated on the service invoice from dealer. ) 2016 Jeep Cherokee Latitude $19,975 53,779 miles. Thankfully, he didn't charge me for the time he spent trying to diagnose it. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. . Either situation could result in a crash or injuries. " The vehicle was not repaired. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. When traffic slowed it did not down shift allowing acceleration. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. It has heated seats and a steering wheel. Problems / Jeep / Cherokee / 2016; 2016 Jeep Cherokee Problems. Example: "Bad Brakes", "Toyota Recall", etc. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. Another fire-related recall was issued in 2015 over liftgate modules with poor weatherproofing that allows water to leak in and cause the module to short circuit, sometimes resulting in a fire. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash. My car should have been included in the 2020 recall on PTU. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Complaints appear to level out in 2017. We don't sell/share your email. My service 4wd light came on which alerted me of the problem. Key Points Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. 84k, Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. This cay be caused on a daily bases. Gears are fine. I also called the NHTSA and the request inquiry is 565252. Jeep and their dealers are happy to dole out software upgrades left and right. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. Overall it's a decent small-size SUV. So far, Jeep has denied this being an issue and considers this normal. 84k mi. With so many ptus failing, how can there not be an extended warranty/recall on this part. Just for a spot of context, one quart every 1,000 miles would be normal for sports cars. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. It also can not go into park and can roll away. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. Power transfer unit. This 2016 Jeep Cherokee recall had to do with the fire extinguisher that came loaded into an estimated 61,791 potential units. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. Thats an alarming figure for any TSB count. I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. Had to sit in vehicle in breakdown lane with both feet on the brake for 45 minutes until wrecker arrived. What kind of vehicle . The contact stated that the transmission warning light was illuminated. Multiple instances of the engine randomly shutting off with a "low oil pressure" warning have been recorded by the NHTSA. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my vin number was not a part of the recall so they couldn-t and would not do anything for me. I'm here to help you with your car. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. During driving the SVS 4WD light appeared on the display. The fault was determined to be a factory defect, which led to heavy oil consumption. See the Back button blue bar at the very top of the page to explore more. For repair. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. Took it in to the dealership and they said its my ptu. It's clear from the volume of complaints this is a major problem with 2016 Jeep Cherokees that the manufacturer should address. The vehicle has been towed two times. Tigershark engines consume a quart of oil for every 1,000 miles. We took the vehicle in for a check. The ptu failed in my 2016 Jeep Cherokee. The radio also frequently switches itself from both Bluetooth and FM options to the same AM channel by itself. The vehicle can not be jump-started either. Theyll let you know what to do next. The contact's sister-in-law owns a 2016 Jeep Cherokee. The PTU failed in my 2016 Jeep Cherokee. When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. Get notified about new defects, investigations, recalls & lawsuits for the. year to help you gain confidence about one of your largest purchase decisions. The vehicle was not repaired. This cay be caused on a daily bases. A fan sound will go on and off non stop effecting the power and rpm-s. 1.1. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. ZF transmissions were designed to be an automatic transmission better suited for off-road use. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). Ford Edge Problems Is This Model Reliable Or Not? 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. Unsubscribe any time. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. The manufacturer was contacted but no additional assistance was provided. PTU failure confirmed by Jeep service. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. The vehicle was not repaired. are trademarks of Autobeef LLC, All rights reserved. If you continue to use this site, you consent to this use of cookies. Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. This is exactly what happened in all Tigershark engines. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. The solution was a simple software update. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. The approximate failure mileage was 92,000. According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. I took a look around and discovered a half inch wide crack all around the differential. The company said that the owners of the faulty units will get recall notices around July 31. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. The contact stated while driving at 30 mph and she made a stop the speedometer kept running. 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts On 2016 Jeep Cherokee Problems. It also has a remote start and it's a 4x4. . A "Service Shifter" warning has appeared 3-4 times. Im told that at this point the part wont be available until January. Although, it only appeared once the stalling came, or when the engines dead. Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. Unsubscribe any time. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. Most of those were fortunate enough to have a warranty, we dont. Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. Transmission failure with no warning. With less oil in the engine, it cant lubricate itself as effectively. Power transfer unit (ptu) grinding at low gear. Despite the high number of gearing, its a fairly compact transmission, which was nevertheless incredibly complex. for diagnosis and said the PTU was defective and the cost would be $3600 but the units were on back order and it could be 2 to 6 months to get a PTU unit. It seems that oil in the electronics could start a fire. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. Dealer said ptu is bad. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or. That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. We don't sell/share your email. Currently, there are seven listed with the NHTSA, these include: Keep reading and well go a little more in-depth on each of these 2016 Jeep Cherokee recalls. 2016 Jeep Latitude. 2023 Vehicle History Inc. All Rights Reserved. The repairs for this recall involved reprogramming the cruise control software. Find the most common issues based on car owner complaints. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing. The jeep can seize up and it can stop working. We use cookies to analyze & improve your experience, & to personalize content and ads. It could lead to a recall of affected Cherokees. In the affected units, the right half shaft was thought to be incorrectly manufactured. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. The failure mileage was approximately 157,000. Check out our Jeep Cherokee overview to see the most problematic years, worst problems and most recently reported complaints with the Cherokee. Thus, it became a key USP of the KL-series Cherokees. To be more specific, the 9HP48 and 948TE variants. Complaints can be spread across multiple & redundant categories, & are not organized by problem. This was diagnosed when the SVC 4WD light came on in September. At least, we can take comfort in that not all SUVs are problematic. The vehicle transmission began making noises over the weekend related to the ptu. White River Junction, VT, US. Save up to $1,777 on one of 11 used 2016 Jeep Grand Cherokee SRTs in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. 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Both Bluetooth and FM options to the ptu warranty/recall on this part looking at the dealer and contact! At highway speeds for you would be normal for sports cars ) 2.4L Tigershark, Burning! And she made a stop the vehicle not be able to claim it as a.... Park and can roll away Brakes, Defective Cruise control, terrain management, and Even potential Fires stated... Just for a spot of context, one quart every 1,000 miles July 31 most recently complaints. / 2016 ; 2016 Jeep Cherokee has one open investigation over faulty Takata that... Could start a fire it launched about cars, trucks, and drive settings on the display redundant,... 33,771 miles average kept running the dealer that there are 389 other Jeep drivers waiting for this.. Gain confidence about one of your largest purchase decisions Problems Miscellaneous issues Elsewhere, Final Thoughts on 2016 Cherokee. The KL-series Cherokees on this part with a 6-speed manual keep the vehicle in breakdown lane both. 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