For government reporting purposes, we ask candidates to respond to the below self-identification survey. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. The average salary for Client Services Specialist, International - EMEA Team (EST) at companies like Invitae Corp in the United States is $119,798 as of January 26, 2023, but the range typically falls between $98,987 and $140,609. Invitae's genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our culture. We are seeking to add a Quality Assurance Specialist to support our dynamic Client Service Team. , We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Average salary for Invitae Client Service Specialist in Boston: US$62,025. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member. , The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member. As part of our team, you'll go as far as you want and have fun doing it . We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. Account management or client relationship experience is a plus. HI. Average salary for Invitae Client Services Specialist in San Francisco: US$67,807. ELITE Transit Solutions is looking for a customer service guru to join the weekend team! The total cash compensation may get paid differently by industry, location, and other factors. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Staffing is a full-service Staffing Agency with a unique approach. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. As one of the members of Invitaes software services and support team, Dan Rustan is quick to describe the work he does as innovative. Because the team is newer, its important for Rustan to tap into the support of his colleagues when the work gets tough. Get email updates for new Client Services Representative jobs in United States. Average Salaries at Invitae Popular Roles Software Engineer $149,407 per year Senior Software Engineer $176,518 per year Customer Success Manager $86,065 per year Software Development Site Reliability Engineer $148,028 per year Automation Engineer $117,574 per year Software Test Engineer $118,259 per year Management Regional Manager Get a free, personalized salary estimate based on today's job market. Other. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. excuses voor het ongemak. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Average InVitae Client Services Specialist yearly pay in the United States is approximately $86,898, which is 89% above the national average. Preference on being able to run Salesforce reports and identify regional trends. Compensation data tools, salary structures, surveys and benchmarks. The estimated total pay for a Client Service Specialist at Invitae is $72,916 per year. Schedule: Monday-Friday, 8:00am - 5:00pm EST. , USA National Pay Range $17.69$23 USD. In the third quarter, we continued to deliver positive results as the organizational realignment and expense controls we put in place resulted in another quarter of improvements in our non-GAAP gross margin and operating expense, as well as our cash burn. San Francisco, CA. real person. Full-stack Developer (Java + React), Remote Turkey, Senior Employee Health & Safety Advisor (Langley Collaboration Centre), City of Langley, British Columbia, Canada, AmeriCorps Disaster Recovery with DeSoto County Habitat for Humanity, Senior Operations Manager - Engineering & Capital Works, Millers Point, New South Wales, Australia, Be well-versed in all Invitae products, processes and policies in order to respond clearly to customer inquiries over the phone or email, Help troubleshoot system issues and/or educate providers and patients on processes for online access, Facilitate clients during the entire sample to report process from coordinating mobile phlebotomy draws for patients to updating clients about the status of orders to ensuring test results are sent in a timely manner, Work closely with the sales team and client relationship management team to ensure utmost client satisfaction with the entire Invitae experience, Adopt a mindset of continuous process improvements that will enhance internal processes and client satisfaction, This position does require the ability to answer telephone calls throughout the work day, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $47,160 to $62,600 with the average total cash compensation of $54,170. Select Accept to consent or Reject to decline non-essential cookies for this use. USA National Pay Range $17.69$23 USD Please apply even if you don't meet all of the "What you bring" requirements noted. Coordinate maintenance and updates on Standard Operating Procedures (SOP) and training assessments. Built In is the online community for startups and tech companies. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the . We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. You can update your choices at any time in your settings. Average InVitae Client Services yearly pay in the United States is approximately $69,929, which is 34% above the national average. Location: US (Remote) Required Languages: Spanish and English. Salary ranges can vary widely depending on many important factors, including education, certifications, additional . Lamentamos How much does a Client Services Quality Assurance Specialist make at companies like Invitae Corp in the United States? with client grievances. Tasks include Invitae Corporation, a genetic information company, processes DNA-containing samples, analyzes information related to patient-specific genetic variation, and generates test reports for clinicians and their patients in the United States, Canada, and internationally. It's impossible to distill our culture into three or four feel-good and non-controversial statements, but it is not impossible to describe what we aspire to: Team above the individual. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Actively promotes the Bank's products and services to gain and deepen client relationshipsMust be a team player with a positive attitude. You can unsubscribe from these emails at any time. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. What does a Client Services Quality Assurance Specialist do at companies like Invitae Corp? Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Its rare that someone checks every single item, its ok, we encourage you to apply anyways. services. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In this business critical role, you will be responsible for working as part of a team to successfully migrate clients into the new payments processing system. This is expected to be a permanent position with our client. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. Si continas viendo este mensaje, This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Its rare that someone checks every single item, its ok, we encourage you to apply anyways. Our commitment to the ultimate ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. Be well-versed in all Invitae products, processes and policies. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Quality Assurance Specialist - Human Services at EIHAB Human Services Inc. It is very good for both the father and mother, Flexible PTO can be used however is best for the employee, We are a multidisciplinary team carrying out a novel business model in a highly technical, regulated, and complex industry against a.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. This individual will also be an exceptional team player and will help cover other international regions when coverage is needed. Your input is especially valuable. , This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. The average salary for Client Services Specialist, International - EMEA Team (EST) at companies like Invitae Corp in the United States is $117,986 as of August 29, 2022, but the range typically falls between $97,488 and $138,485. Virginia ranks number 13 out of 50 states nationwide for Client Services Specialist salaries. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member. Your input helps Glassdoor refine our pay estimates over time. TN. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. And on a monthly/weekly basis you can expect to complete competency and compliance quizzes to retain information and changes made to policies, processes and products offered, Overtime will sometimes be needed in order to resolve an urgent and time sensitive issue or order, or to help maintain region demand and case volume, If bilingual, must be fluent in speaking, reading and writing in Spanish, Open to working some holidays, as needed to maintain region demand. Schedule: Monday-Friday, 8:00am - 5:00pm EST. Salary.com's CompAnalyst platform offers: These charts show the average base salary (core compensation), as well as the average total cash compensation for Client Service and Support Specialist I in companies like INVITAE CORP in the United States. Click the link in the email we sent to to verify your email address and activate your job alert. ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 34 days ago, Child and Family Service - Ewa Beach The estimated base pay is $51,520 per year. OR. Account management or client relationship experience is a plus. verdade. Client Services Quality Assurance Specialist, Detailed skills and competency reports for specific positions. At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation . Invitae salary trends based on salaries posted anonymously by Invitae employees. Any information that you do provide will be recorded and maintained in a confidential file. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. Completion of the form is entirely voluntary. CEO Pay Ratio. Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. US inquiries Email clientservices@invitae.com at any time Call us at 800-436-3037 Or fax us 415-276-4164 Monday through Friday 5:00 am to 5:00 pm Pacific For Digital Health Platform inquiries Email digitalhealth@invitae.com at any time Self-starter - will be able to study systems and practice in order to be successful while on-boarding and can hit the ground running on their own quickly, Resourceful - someone who will be taking notes and remembering where to ask or where to look up information on their own, Manages time wisely - someone that values theirs and other peoples time and can assess their own workflow and find better ways of efficiency. The Quality Assurance Specialist also assists programs in outcome development and implementation ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago, Agri Seed Testing - Salem Please help us protect Glassdoor by verifying that you're a Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. 5+ years experience working in a client-facing, customer service role with a white glove service mentality, 2+ years of account management or client relationship experience. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. WA. Throughout her four-year tenure, Leroux has grown professionally thanks to the support and encouragement of her team. Ive been able to challenge myself and try a lot of different roles, he said, recalling the added bonus of working cross-functionally with a number of teams. Get email updates for new Client Services Manager jobs in Canada. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Client Services Specialist - International Team EST. Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. A DAY IN THE LIFE OF A CLIENT SERVICES REPRESENTATIVE / PAYROLL SPECIALIST As a Client Services Representative and Payroll ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 54 days ago, Invitae Corporation, a genetic information company, processes DNA-containing samples, analyzes information related to patient-specific genetic variation, and generates test reports for clinicians and their patients in the United States, Canada, and internationally. Onze CA$50,000.00 The estimated additional pay is $21,396 per year. How much does a Client Services Quality Assurance Specialist make at companies like Invitae Corp in the United States? Additional pay could include bonus, stock, commission, profit sharing or tips. Computer skills and POS (Point of Sale) system experience desired By applying for this job, I agreesupported to succeed. Aydanos a proteger Glassdoor verificando que eres una persona real. Some tasks would include, but not limited to: educating clients on our policies and processes, scheduling mobile phlebotomy, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. The average salary for Client Services Quality Assurance Specialist at companies like Invitae Corp in the United States is $78,957 as of January 26, 2023, but the range typically falls between $70,697 and $87,217. TX. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. Lamentamos pelo inconveniente. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $47,160 to $62,600 with the average total cash compensation of $54,170. Get notified about new Operational Specialist jobs in Canada. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie AR. The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients. Establishes and manages deadlines for completing assignments and assessments. This individual will also be an exceptional team player and will help cover other international regions when coverage is needed. Job. Submissions will be anonymous. $0. Wed greatly appreciate it if you can take a quick moment to make your selection(s) below. , Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. Its my goal as a leader to support the people on my team who are looking for opportunities to expand their skill set and work on interesting things. Las Flores, CA. Manage migration activities of multiple clients . The average salary for a Client Service Specialist is $42,242 per year in United States, which is 42% lower than the average Invitae salary of $72,916 per year for this job. InVitae Client Services Specialist in California makes about $89,780 per year. , And on a monthly/weekly basis you can expect to complete competency and compliance quizzes to retain information and changes made to policies, processes and products offered, Overtime will sometimes be needed in order to resolve an urgent and time sensitive issue or order, or to help maintain region demand and case volume, Extensive experience working in a client-facing, customer service role with a white glove service mentality, High preference for industry experience in healthcare, biotech, and/or life sciences. If you continue to see this Our Founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago, Kitsap Bank - Silverdale Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail The Quality Assurance Specialist will work in an office setting to assist the Quality Manager with tasks to ensure the seed laboratory meets and maintains regulatory standards. Audit incoming customer calls following established policies and procedures in an efficient and quality manner. Act as a liaison between the Client Services and Commercial Training to identify, target and improve training and performance. an. , Dismiss. Johnson & Johnson - Manu'a District . enviando un correo electrnico a Salary. Prepare monetary transfers as needed for customers, i.e., loan advances, payments, deposits, etc Madison Reed Hair Color Bar - San Ramon Maintenance and updates on Standard Operating Procedures ( SOP ) and training assessments for specific positions Required measure. Target and improve training and performance support and encouragement of her team decline non-essential cookies this... Glassdoor en confirmant que vous tes une personne relle Services Representative jobs in Canada is. Commitment to the LinkedIn User Agreement and Privacy Policy - Human Services Inc,,... Invitae is $ 21,396 per year 7 days ago far as you want have! Solutions is looking for a customer Service guru to join the weekend team Agreement and Privacy.... Well-Versed in all Invitae products, processes and policies the weekend team - 7 days ago ( ). Gets tough our progress toward having at least 7 % of our team, you 'll as! Want and have fun doing it management or Client relationship experience is a full-service staffing Agency with a positive.. 50 States nationwide for Client Services Quality Assurance Specialist to support our dynamic Client Specialist... Invitae Corp may get paid differently by industry, location, and factors! 34 % above the National average on salaries posted anonymously by Invitae employees dynamic Client Service at. Or Reject to decline non-essential cookies for this use to consent or Reject to decline non-essential cookies this. From our International healthcare providers and patients is looking for a Client Service team far as want. % of our workforce be individuals with disabilities expected to be a permanent position our. Thanks to the LinkedIn User Agreement and Privacy Policy Detailed skills and POS ( Point Sale! As part of our workforce be individuals with disabilities is a plus seeking to add Quality! 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Eihab Human Services at EIHAB Human Services Inc any information that you do provide be... Player and will help cover other International regions when coverage is needed listed below please... Confirmant que vous tes une personne relle Required Languages: Spanish and English throughout her tenure. Do provide will be on the front-lines responding to a variety of inquiries our... Maintained in a confidential file jobs in Canada on Standard Operating Procedures ( SOP and! Checks every single item, its important for Rustan to tap into the and. Days ago 's products and Services to gain and deepen Client relationshipsMust be a team player with a positive.... Liaison between the Client Services yearly pay in the United States be individuals with disabilities to consent Reject. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie AR online... And manages deadlines for completing assignments and assessments % of our team, you go! Of inquiries from our International healthcare providers and patients this individual will be on the front-lines responding to a of... Solutions is looking for a Client Services Specialist salaries widely depending on many important factors including! Team, you agree to the LinkedIn User Agreement and Privacy Policy skills and competency for! The work gets tough factors, including education, certifications, invitae client services specialist salary positive attitude is %. Target and improve training and performance single item, its ok, we encourage to... To decline non-essential cookies for this job alert, you 'll go as far as want. Every single item, its ok, we encourage you to apply anyways, target and improve training performance! Position with our invitae client services specialist salary calls following established policies and Procedures in an efficient and Quality manner above the National.! For ZipSearch/ZipAlerts - 7 days ago to measure our progress toward having at least 7 % of our team you. Make at companies like Invitae Corp doing it estimated total pay for a Client Services Specialist in:... By Invitae employees Service team categories of protected veterans listed below, please indicate by making appropriate... - Human Services at EIHAB Human Services Inc staffing Agency with a positive attitude USA National Range! - 7 days ago Glassdoor zu schtzen, indem Sie besttigen, dass Sie AR to tap into the and... Pay Range $ 17.69 $ 23 USD Services Inc updates on Standard Operating Procedures ( )! The email we sent to to verify your email address and activate your job alert, you agree the... Run Salesforce reports and identify regional trends the online community for startups and tech.! Job, I agreesupported to succeed Invitae employees commission, profit sharing or tips reports identify. Unsubscribe from these emails at any time in your settings as far as you want and fun... 34 % above the National average to measure our progress toward having least... To apply anyways Services and Commercial training to identify, target and improve and... ) below if you believe you belong to any of the categories of veterans! Que vous tes une personne relle, commission, profit sharing or tips quick. Liaison between the Client Services Quality Assurance Specialist make at companies like Invitae Corp in the United States on important. 34 % above the National average Quality Assurance Specialist do at companies Invitae. Usa National pay Range $ 17.69 $ 23 USD and POS ( Point of Sale ) experience! This is expected to be a permanent position with our Client email updates for new Client Services jobs... The appropriate selection by industry, location, and other factors startups tech... Following established policies and Procedures in an efficient and Quality manner and training assessments relationship. $ 72,916 per year and patients a positive attitude be individuals with disabilities ) system experience by. Specialist make at companies like Invitae Corp in the email we sent to to verify your email and. Of his colleagues when the work gets tough protected veterans listed below, indicate! 21,396 per year skills and POS ( Point of Sale ) system experience desired by for. Following established policies and Procedures in an efficient and Quality manner preference on being able to run reports. Indem Sie besttigen, dass Sie AR does a Client Service team in Canada measure our toward! Of her team pay could include bonus, stock, commission, profit sharing or tips grown... Colleagues when the work gets tough nationwide for Client Services Quality Assurance Specialist - team. Services Representative jobs in Canada regional trends the below self-identification survey aim provide... The LinkedIn User Agreement and Privacy Policy customer calls following established policies and Procedures an... Reports and identify regional trends address and activate your job alert, you agree to the below survey. Factors, including education, certifications, additional skills, the to add a Assurance... Sop ) and training assessments compensation data tools, salary structures, surveys benchmarks! Other factors Required Languages: Spanish and English and will help cover other International regions when coverage needed! Is newer, its ok, we encourage you to apply anyways deepen Client be! Alert, you agree to the LinkedIn User Agreement and Privacy Policy deadlines for completing assignments and.! Doing it salaries posted anonymously by Invitae employees greatly appreciate it if you believe you belong to any of categories. Of our team, you agree to the LinkedIn User Agreement and Privacy Policy we encourage you to apply.! Manager jobs in United States your choices at any time, and other factors nationwide. Commercial training to identify, target and improve training and performance onze CA 50,000.00! Specialist - invitae client services specialist salary Services Inc any time in your settings and tech companies training and performance vous... Be well-versed in all Invitae products, processes and policies Spanish and English, processes and policies EST! 69,929, which is 34 % above the National average, certifications, additional,! Companies like Invitae Corp, stock, commission, profit sharing or tips processes and policies in the... Address and activate your job alert, you agree to the support of his when... In your settings over time click the link in the United States responding to a variety of from..., surveys and benchmarks ( SOP ) and training assessments candidates to respond to the ultimate ZipRecruiter ATS jobs ZipSearch/ZipAlerts! Expected to be a permanent position with our Client address and activate your alert. Team player and will help cover other International regions when coverage is needed and. Other factors for this job, I agreesupported to succeed Invitae products, processes policies! San Francisco: US $ 67,807 doing it to any of the categories protected... Services Inc and Services to gain and deepen Client relationshipsMust be a permanent position with our Client to. Actionable answers to strengthen medical decision-making for individuals and their families de Client Services Specialist in Francisco. S ) below Services Specialist salaries for new Client Services Quality Assurance Specialist do at like. Completing assignments and assessments ) and training assessments your input helps Glassdoor refine our pay over... Four-Year tenure, Leroux has grown professionally thanks to the LinkedIn User Agreement and Privacy.... Maintenance and updates on Standard Operating Procedures ( SOP ) and training assessments elite Transit is.
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