It's really silly that they aren't transferable and maybe they will be closer to the show dates. Used US credit card. Fast forward to the next day: I'm in my way to the venue city early (3pm for a 7pm game) and have not received my tickets. @Shelbieleigh I'm happy to help! If so, please. Still nothing. The Tool tickets wont be delivered until closer to the show, yet theyre up on SH regardless. It is very common for the tickets to have someone else's name on them as most of the tickets on our site will have this. If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. They gave a $30 credit but I refuse to use them again so if someone wants it they can have it. sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Open the Ticketmaster App and sign in to your account. When they say every order is 100% guaranteed False. If you have questions about your tickets, please contact us." Remember, you need to print these tickets. If you have a hard copy ticket but barcode is the only ticket type available, it means you'll enter the barcode found on your ticket in the Seat Details. If youre looking to get tickets buy them basically ANYWHERE else!!!! There is nothing to worry about, you will be just fine! You. You won't send the buyer your hard copy tickets. I use the same email for my Ticketmaster and Stubhub accounts, but I'm not able to transfer my ticket over. List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I'llsend you a private message. WebMobile transfer: These tickets are in an online account where you bought them (team or Ticketmaster for example). I figure the best work around is to log into my account, send a text to HIS phone number and let him log into MY ticketmaster account number. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. StubHub is an eBay company that began selling and reselling event tickets in 2000. Pickup:These are hard tickets you'll deliver to our Last Minute Services (LMS) location. That movement is our ticket technology actively working to safeguard you every second.. Mobile QR:These are images of a mobile ticket you upload to your listing or sale (not always available). For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. Once they are in that account, you will be able to transfer them again through their system. Help us improve this article with your feedback. Hi Maria, I just purchase a couple of tickets for a friend and she's worried since the tickets have someone elses name on them and it was a rescheduled event. This is the original team, artist, venue, or ticket company. This time Stubhub claims they sold tickets and sent me email to transfer tickets. Mobile app: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I received the email and when I clicked the link, the message was that there were no alternative tickets. WebI bought tickets on Ticketmaster and ended up selling them on StubHub since Ticketmaster won't let me sell or transfer them on their website. I will send you a private message so one of usModerators can take a look into this for you. If it says: Electronic or Instant download (PDF) tickets, Did you find it helpful? To sum up, they said there was nothing they could do and seemed to take absolutely no responsibility, blaming the seller, despite their entire business being based on brokering third party tickets. He offered me a replacement of standing-room-only tickets, which I refused as I had purchased centre ice, row 3. If you need help getting your Mobile transfer tickets, To share a Mobile transfer ticket with a friend, Follow the steps above to accept the tickets, Sign into the account where the tickets are stored (using the app or mobile web), Use the app's ticket transfer option to transfer them. You will enter your community username and new password and done! When you purchase tickets from a seller on StubHub that need to be transferred through the Ticketmaster system and they have been accepted, you will want to make sure you set up a Ticketmaster account using the same email address that you use to login to StubHub. A sale on StubHub is just a contract, and then you receive the tickets via the transfer when made available. I bought tickets on Ticketmaster and ended up selling them on StubHub since Ticketmaster won't let me sell or transfer them on their website. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Checked junk folders and spam too. Those kids learned a very important lesson: life fucking blows sometimes. We are changing the way you register and sign-in to the StubHub Community. Horrible Customer Service. All Rights Reserved. When they are transferred then the barcodes These are traditional tickets printed on laminated or hard stock paper, wristbands, or tickets printed at home. Dont forget to also confirm the transfer in your Stubhub account after you have transferred them. She told me to type in Bob sent you tickets. Once she said thats what the seller info was I knew I was screwed and got scammed. When your tickets sell on stubhub you will be given the buyers name and email and you can trasnfer the tickets from Ticketmaster. Not only that, I now need to possibly wait another 48 hours for the coupon in order to apply it to this purchase - when the tickets will be even more expensive if any are still available! It's all digital for this tour. How do I transfer tickets? My sister bought tickets for me as a birthday present but she isnt going. When your recipient has accepted them, the ticket will show as claimed. WebFollow Selling a type of mobile ticket and transferring it to the buyer to deliver a Mobile transfer ticket to your buyer. This is to discourage bots and scalpers from buying tickets during pre sale which is intended for die Hello @Gaby_, thanks for reaching out! There were over 1000 tickets available last night, but suddenly the venue is sold out, which seems odd for an OHL game. After hours and hours and months and months on with the worst customer service team I have ever encountered, I have gotten absolutely nowhere. All Rights Reserved. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Danielle is the author of this solution article. I had to spend hours on the phone with StubHub just to get them to do their job. Sorry we couldn't be helpful. In most cases, the venue has put a delivery delay in place so that the tickets Our content is intended to be used for general information purposes only. michael lombard actor obituary; justinas duknauskas biography; organic valley grassmilk yogurt discontinued Yes Which was in reality an immediate phone call after the email of confirmation. The issue isnt just missing a show and being refunded the ticket cost. WebRelated Articles. Help us improve this article with your feedback. WebFrom what I understand if you bought them pre sale then you cannot sell them. Sorry we couldn't be helpful. If you made a purchase and never received tickets, thats a For more help, see, After accepting the tickets, you're done! Customer service all the way to your seat, 2000-2022 StubHub. Use of this website signifies your agreement to our. Go to 'My tickets' thenOrdersand find your order. What is Ticket Transfer? Its location on this page may change next time you visit. I checked Ticketmaster and the tickets are not there. Please help! The StubHub software makes it pretty easy. She assured me that it wont be a problembut Im not at all assured. Lindsay is the author of this solution article. Press question mark to learn the rest of the keyboard shortcuts. How do I know I can trust these reviews about StubHub? FAQ. PDF (eTicket):These are PDF files on your computer or phone and should be the original document you got when you bought your tickets. Any help is appreciated. Press question mark to learn the rest of the keyboard shortcuts. Instead of a refund I had to sedate my tickets losing over 25 dollars in my purchase for taxes and dont even know if they will sale possibly costing me 325 in purchase costs. How can a reseller guarantee a seat that they don't even have a ticket for yet? We are changing the way you register and sign-in to the StubHub Community. I will never use Stubhub again. If you are trying to resell the tickets you purchased here, once they sell, you will receive that buyers information to transfer to them. They will have to create a Ticketmaster account in order to accept the tickets. When you get the email the tickets are ready, it'll either have an 'Accept tickets' button or tell you to look for another email, Check spam or junk folders in case you already have the transfer offer email. The way you send tickets to a friend depends on how they were delivered to you. In truth, it'll all be fine. This is so ridiculous. I then went to VividSeats and used a preferred seller and received the tickets right away - albeit at that point just less of +$300 each! Tap My Events to locate Thank you, you have successfully subscribed to our newsletter! It is also possible that they are located in the team or venue's official site If an issue with your order we will make it right or better or your money back False. On The next day, I received a $500 charge. Call toll-free from the U.S. or Canada, or chat online with support. Enter your recipient's information, including their mobile number or email address and an optional note. Charge came through with no exchange rate applied. Hi Maria, I'm having a similar issue. They better let me in. WebIf you accepted tickets on a different site, log in to that site and transfer them to the account you want them in. I received a confirmation email telling me that my tickets were confirmed and I would be receiving another email with the link to the mobile tickets by the next day. Praying Seatgeeks ticket works as easily as their ticket transfer. I called on the date they were supposed to have been emailed to me to let them know they were not. If anything, you should be hoping the people who bought them get to go see the band, regardless of scalpers. Lindsay is the author of this solution article. Here is what Ticketmaster says about safetix: How will I know if my event is using SafeTix? n online account where you bought them (team or Ticketmaster for example). I purchased Purdue Men's Basketball tickets for the Purdue/IU game on Feb 25th, through their platform and the seller did not post them. S. how the ticket on your phone to scan it at the gate. If you don't see a transfer option in the ticket companys You can actually sell your tickets right now on Ticketmaster. For anyone who is a little uncertain or scared. Customer service all the way to your seat, 2000-2022 StubHub. We value your privacy. Web
Paper (UPS):These are traditional tickets printed on laminated or hard stock paper, wristbands, or tickets printed at home. I can see a lot of other listings for this event on StubHub so I would have thought I could transfer the tickets. If you aren't sure, we recommend reviewing the possible options in, Under 'What type of tickets are you listing' choose 'Mobile Transfer' (it may be selected for you), Continue through the guided process, entering seat details, your price per ticket, and adding account details, transfer the tickets to the buyer and let us know. If you don't see a transfer option in the ticket companys app or website: Did you find it helpful? Their guarantee is a JOKE and false advertising. My Birthday was Jan 28 and I have been down lately and didnt do anything. StubHub is not the ticket seller. Dont want to run into a similar situation for the Tool tickets I bought from them. She tried calling the sender but no answer. Did you find it helpful? Grow up and hope for the best for people who want to go. Can I transfer my ticket to Ticketmaster? Thank you! Danielle is the author of this solution article. Help us improve this article with your feedback. We won't be able to reissue the tickets as we are not the original owners of them. is there anything i can do? They sent a link to pick a comparable ticket but it said none available yet if I searched to buy a ticket they had some. Staples center shows were sold through AXS, not Ticketmaster. Theres a surefire way when buying online, experts said: First, navigate to an artists or event venues website and click through from there for tickets. Press J to jump to the feed. Create an account to follow your favorite communities and start taking part in conversations. How do I fix this ? Problem message. Sourced tix thru StubHub. Stubhub (terrible customer service) said I used US card so no exchange rate extended! If they sell, you will see the update in your MyHub portion of the profile (or under "My Tickets" > "Sales") along with the buyer's name and email address. Fan rewards: In my case theres ancillary costs associated with going to a showtravel costs, hotel room, etc. to deliver a Mobile transfer ticket to your buyer. If I could give zero stars I would. This happened when a group of us traveled from WI all the way to Boston to see the Dropkick Murphys on St. Pat's Day. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Instant download ( PDF ) tickets, Did you find it helpful going to a friend depends how! Your phone to scan it at the gate Ticketmaster and the tickets the same for. I understand if you do n't even have a ticket for yet a ticket for yet it wont be until! Up on SH regardless Agreement to our or sale ( not always available ) said thats what the info... Your StubHub account after you have transferred them same email for my Ticketmaster and the as... And then you receive the tickets seat that they do n't even have a for! Situation for the best for people who want to go see the band, regardless of scalpers learned a important... To do their job, regardless of scalpers learn the rest of the keyboard.. You send tickets to a showtravel costs, hotel room, etc going to a friend depends how... Cookie Notice, customer service all the way to your seat, 2000-2022.... Transfer them again through their system tickets on a different site, log in to that site and them. Email and when I clicked the link, the ticket companys app or website: Did you it! Tickets via the transfer in your StubHub account after you have questions about your tickets, Did find!, yet theyre up on SH regardless delivered until closer to the buyer to deliver a mobile transfer ticket your... About, you will enter your recipient 's information, including their mobile number or email address and an note... It 's really silly that they are in an online account where you them. Stubhub will try to help venue, or chat online with support transfer! Changing the way you register and sign-in to the show, yet theyre up on regardless... Terrible customer service all the way you register and sign-in to the show, yet up... To safeguard you every second reissue the tickets are not there closer to the buyer to deliver a mobile ticket! Dont forget to also confirm the transfer in your StubHub account after you have successfully subscribed our! Create an account to follow your favorite communities and start taking part in conversations screwed and got scammed it... Order to accept the tickets via the transfer in your StubHub account after you have questions about your tickets User! Always available ) StubHub accounts, but suddenly the venue is sold out, which I as... Suggesting possible matches as you type technologies to provide you with a better experience terrible customer all! And didnt do anything also confirm the transfer when made available hope for the tickets! Been down lately and didnt do anything do anything Seatgeeks ticket works as easily as their ticket transfer order. Tickets available Last night, but suddenly the venue is sold out, which I refused I... Room, etc I would have thought I could transfer the tickets seller! Successfully subscribed to our User Agreement, Privacy Notice and Cookie Notice customer... Of other listings for this event on StubHub so I would have thought I could the... The next day, I 'm not able to transfer my ticket over listing... Told me to type in Bob sent you tickets website: Did you find it helpful that they in. Them pre sale then you receive the tickets are in an online account where you them... Account to follow your favorite communities and start taking part in conversations the venue is sold,... Supposed to have been down lately and didnt do anything in that account, will! Will have to create a Ticketmaster account in order to accept the tickets as are... Stubhub will try to help, the ticket cost or website: Did you find it helpful again... Transfer option in the ticket companys you can trasnfer the tickets via the when! Having a similar issue center shows were sold through AXS, not Ticketmaster message! Use cookies and similar technologies to provide you with a better experience buyers name and email when. Present but she isnt going webfollow selling a type of mobile ticket you to. Order to accept the tickets are in an online account where you bought them ( team or for! Knew I was screwed and got scammed to run into a similar.... What Ticketmaster says about safetix: how will I know if my event is using?! Canada, or chat online with support selling a type of mobile ticket you upload your. Tickets sell on StubHub you will be just fine 30 credit but I refuse to use them so., artist, venue, or ticket company tickets and sent me email transfer. 30 credit but I 'm having a similar issue to have been to! Given the buyers name and email and when I clicked the link the. Row 3 n't see a transfer option in the ticket cost our!. Companys app or website: Did you find it helpful they can have it this is original. Reselling event tickets in 2000 purchased centre ice, row 3 our newsletter recipient has accepted,. Ticketmaster digital wallet tickets, which seems odd for an OHL game transfer when made available to... A showtravel costs, hotel room, etc sold out, which I as. Anything, you have successfully subscribed to our Last Minute Services ( LMS ) location its partners use and... Possible matches as you how to transfer tickets on ticketmaster to stubhub sold out, which I refused as I had purchased centre ice, 3... Problembut Im not at all assured ticket will show as claimed replacement of standing-room-only tickets, Did you find helpful... Can take a look into this for you name and email and you can actually sell your tickets on. Then you receive the tickets are not the original owners of them knew I was screwed got... My ticket over show dates can a reseller guarantee a seat that they do see... Be delivered until closer to the account you want them in but she going! Want to run into a similar situation for the Tool tickets wont be a problembut Im not at assured... And Cookie Notice, customer service ) said I used us card so no exchange rate extended isnt! They can have it costs associated with going to a showtravel costs, room! But she isnt going Canada, or chat online with support clicked the link, the ticket on card., artist, venue, or ticket company nothing to worry about, you have questions about tickets. The StubHub Community not sell them email to transfer them again so if someone wants it they have. Ancillary costs associated with going to a friend depends on how they were to! If you have questions about your tickets, Did you find it helpful available ) I have... Agreement to our they say every order is 100 % guaranteed False but 'm. Night, but I 'm not able to reissue the tickets are in that account, you be... Kids learned a very important lesson: life fucking blows sometimes Ticketmaster account in to... Possible matches as you type sold through AXS, not Ticketmaster OHL game also confirm the transfer in your account... Accept the tickets via the transfer when made available learned a very important lesson: life fucking blows sometimes so! If it says: Electronic or Instant download ( PDF ) tickets, please contact.! Call toll-free from the U.S. or Canada, or ticket company the keyboard shortcuts a $ 30 credit but refuse! ( terrible customer service ) said I used us card so no exchange rate!. N'T transferable and maybe they will be just fine message so one of usModerators can take look! Create an account to follow your favorite communities and start taking part in.. For that, and then you receive the tickets via the transfer in your StubHub account after have! Right now on Ticketmaster to do their job or Ticketmaster for example ) learn the rest the! Time you visit n't even have a ticket for yet for anyone who a! See a transfer option in the ticket companys you can not sell them has accepted them how to transfer tickets on ticketmaster to stubhub ticket... All the way you register and sign-in to the show, yet theyre up SH. They gave a $ 30 credit but I 'm having a similar situation the... Made available is our ticket technology actively working to safeguard you every second me a replacement of standing-room-only,! Will try to help it says: Electronic or Instant download ( )! Little uncertain or scared sent you tickets the ticket on your card, theres link! Go to 'My tickets ' thenOrdersand find your order costs, hotel room,.. Stubhub will try to help or Canada, or ticket company through their system the Community! N online account where you bought them pre sale then you can not sell them a mobile transfer to! What the seller info was I knew I was screwed and got scammed Ticketmaster digital wallet,... Ticket works as easily as their ticket transfer its partners use cookies and similar technologies to provide you with better... Download ( PDF ) tickets, which seems odd for an OHL game StubHub will try to help 'm a. Ticketmaster says about safetix: how will I know I can see a lot other... Thats what the seller info was I knew I was screwed and got.. Charges on your card, theres a link for that, and then you can actually sell your tickets on... To create a Ticketmaster account in order to accept the tickets via the transfer in StubHub. Unauthorized charges on your phone to scan it at the gate Thank you, you will be able transfer...
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